-
How to Use the Iceberg Model for Effective Root Cause Analysis
•
The Iceberg Model for Lasting Change I often see leaders frustrated by recurring issues. Despite new policies, updated software, or team reshuffles, the same bottlenecks keep appearing. We tend to fix what we can see, but the most significant parts of our problems often hide beneath the surface. It made me reflect: Are we…
-
What If More Data Isn’t Solving the Real Problem?
•
I recently worked with a global manufacturing organisation to help managers build a more data-driven mindset. Whenever it came to data-driven decision making, the problem that surfaced was not a lack of data. It was a lack of trust. Some teams kept asking for more. Others dismissed what they already had. Insights were hard…